Contact Us
WE WELCOME YOUR ENQUIRY AT AEGEAN MOOLOOLABA
Please submit your enquiry using our form below and we will endeavour to contact you within 48 hours. If your enquiry is urgent, please contact our friendly reception team via phone.
Phone
Booking & Check-In
Information about bookings, payments and check-in.
What time is check-in and check-out?
Check-in: 2.00pm
Check-out: 10.00am
Guests arriving outside of office hours are requested to phone us on 07 5444 1255 or via email advising expected arrival time. It is suggested that guests arriving via car come to the car parking entrance 9 Burnett Street and phone the business number which is on the sign at the entrance to allow easy access to the car park and from there to the office for check in.
Do you require a security bond upon check-in?
We require credit card details or a $400 cash bond upon check in
Cancellation Policy
If cancelled 0-14 days prior to arrival 100% of the total amount will be forfeited. If cancelled 14 or more days prior to arrival, a $50.00 cancellation fee will be charged.
Is after hours check-in available?
Guests arriving outside of office hours are requested to phone us on 07 5444 1255 or via email advising expected arrival time. It is suggested that guests arriving via car come to the car parking entrance 9 Burnett Street and phone the business number which is on the sign at the entrance to allow easy access to the car park and from there to the office for check in.
*Please note that the reception closes at 3pm Weekdays and 1pm Weekends and Public Holidays. If you are checking in outside these hours you need to contact our office to arrange final payment and instructions on how to access your key.
Can I have a late check-out?
If available, a fee may be applied.
When do I have to pay a deposit?
Deposit paid at time of booking.
What are the reception hours?
Mon to Fri: 8:30am – 3pm
Weekends & Public Holidays: 8:30am – 1pm
Christmas Day: Closed
Please Note:ย we do not accept arrivals or departures on Christmas Day.
Guests arriving outside of office hours are requested to phone us on (07) 5444 1255 or via email advising expected arrival time. It is suggested that guests arriving via car come to the car parking entrance 9 Burnett Street and phone the business number which is on the sign at the entrance to allow easy access to the car park and from there to the office for check in.
Services & Facilities FAQ’s
General information about our accommodation services and on-site facilities.
Is there Internet or WiFi access available?
Yes, free unlimited high-speed WiFi is available in every apartment to keep our guests connected throughout their stay.
What facilities do you have?
We have a heated pool with attached spa. The pool is open from 7am until 9pm.
Is all linen provided?
All linen is provided & Beach towels are available to hire.
How often are the rooms serviced?
The apartment is serviced for bookings of more than 7 days.
Is the pool heated?
Yes.
Is your resort child-friendly?
Child friendly pool. Porta cots available for hire $25 1 night $50 per week. High Chairs at $25 per week. Community playground within 50 metres with the patrolled beach being 60 metres from the Aegean.
Location FAQ’s
General information about our location.
Are there shops or restaurants nearby?
Boutique shops, coffee shops, restaurants all available within short walking distance including the Wharf Tavern, Mooloolaba Yacht Club, Mooloolaba Surf Club and Mooloolaba Bowls Club.
Is there public transport nearby?
Local buses 100 metres. Taxis available and airport transfers can be booked with the local company. Car hire can be arranged.
What local attractions are in the area?
We are just 50 metres from the Mooloolaba Surf Club and 60 metres from the patrolled North facing beach. Surrounded by restaurants, coffee shops and boutiques, entertainment venues and easy walking distance to the local supermarket. 100 metres to Sea Life Aquarium and the Wharf Precinct and an easy walk to the Mooloolaba Bowls Club. Public transport is approximately 100 metres from the Aegean. Guests wishing to visit Australia Zoo are able to travel by public transport.
Where can I buy groceries locally?
Coles supermarket and 7 eleven stores are an easy walk from the Aegean. Guest are able to order their groceries online with both Coles and Woolworths and have them delivered to their apartment prior to their arrival.
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