Terms and Conditions

*Please note that the reception closes at 3pm weekdays and 1pm weekends and public holidays. If you are checking in outside these hours you need to contact our office to arrange final payment and instructions on how to access your key.

Please note: We are closed Christmas Day and can not accept any Arrivals or Departures on this day.

CANCELLATION/AMENDMENT & PAYMENT POLICY

FLEXIBLE RATES
No deposit is taken at booking.
Bookings can be cancelled or modified free of charge up to 5 days before the arrival date.
Payment for accommodation will be charged 5 days prior to arrival.

If cancelled or modified within 5 days of arrival, 100% of the total price of the reservation will be charged.
In case of no-show, the total price of the reservation will be charged.

For bookings made within 5 days of arrival the full tariff will be charged on booking.

CHRISTMAS AND NEW YEAR (18 December 2026 to 16 January 2027)
Bookings can be cancelled or modified free of charge up to 30 days before the arrival date.
Payment for accommodation will be charged 30 days prior to arrival.
If cancelled or modified within 30 days of arrival, 100% of the total price of the reservation will be charged.

NON-REFUNDABLE RATES
The full price is charged at booking and is not refundable.

Unless otherwise advised by you, in writing immediately, acceptance and agreement to this cancellation policy is assumed.

TRAVEL INSURANCE 
We highly recommend you have an appropriate level of travel insurance.